FAQ

Is it possible to get my order/s cancelled?

Yes! We will only wait for the payment confirmation until 72hrs or 3 days after you placed your order.

How long does shipping take?

Orders that are made from Monday to Wednesday are shipped during Thursdays while orders from Thursday to Sunday are shipped during Mondays.

Upon shipping, it usually takes 1-3 days for Metro Manila, and 3-5 working days for provincial/outside Metro Manila.

How much does shipping cost?
  • Within Metro Manila (1-3 working days upon payment confirmation)  P100
  • Outside Metro Manila (3-5 working days upon payment confirmation)  P150
  • Order Pickup (within Metro Manila only courier fee will be shouldered by the customer)

Do you ship internationally?

No, We do not ship internationally as of now.

How many days will it take to receive my order(s)?

You can expect to have your orders after 3-7 working days from the date of receiving your email confirmation.

**Expect delays on your orders because of GCQ/ECQ**

you may track your orders through the email confirmation that will be sent to you.

**your orders may take longer than expected come peak season**

I still haven’t received my shipment. What do I do with this?

Once the orders are shipped out. What we can do is help you guys track your parcels and monitor its current location - but with regards to the date on when you’ll receive the items ordered is already out of our control. For this matter, you can verify and ask for a follow-up of the parcel with the courier chosen.